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Passing the Salesforce-Certified-Administrator Exam is essential for anyone who wants to advance their career in Salesforce administration. Salesforce Certified Administrator certification demonstrates to employers that the individual has the knowledge and skills necessary to manage and customize Salesforce applications. Additionally, Salesforce certification holders often receive higher salaries and have more job opportunities than non-certified professionals. Overall, the Salesforce-Certified-Administrator Exam is an excellent way for individuals to prove their expertise and establish themselves as Salesforce experts.

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Salesforce Certified Administrator exam is intended for professionals who have experience in Salesforce Administration and possess a deep understanding of the platform's key features, functionality, and capabilities. Salesforce Certified Administrator certification is highly sought after by employers in a variety of industries, as it demonstrates an individual's ability to manage and customize Salesforce to meet the unique needs of their organization.

Salesforce Certified Administrator Sample Questions (Q169-Q174):

NEW QUESTION # 169
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.
What Should an administrator configure to meet this requirement?

A. Configure an auto responserule to email thelead.
B. Use Validation rule to trigger workflow to email to Lead.
C. Create an assignment rule to email the lead
D. Add a public group and process builder to email thelead.

Answer: A

Explanation:
Explanation
Auto response rules are a way to automatically send email responses to leads or cases based on certain criteria such as lead source, industry, etc. They can be used to send personalized emailswhenever a lead fills out a web-to-lead form on a website and send different messages based on the lead industry field value. Using validation rule to trigger workflow to email the lead is not possible because validation rules cannot trigger workflows or send emails; they only prevent records from being saved if they do not meet certain criteria.
Adding a public group and process builder to email the lead is unnecessary because auto response rules can handle this requirement without additional configurationor customization. Creating an assignment rule to email the lead is also unnecessary because assignment rules are used to assign leads or cases to users or queues based on certain criteria, not send emails; although they can have email alerts as part of their actions, they are not as flexible as auto response rules for personalizing email messages.
References:https://help.salesforce.com/s/articleView?id=sf.customize_leadsautoresponse.htm&type=5

NEW QUESTION # 170
Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.
How should the administrator configure the decision element?

A. Use the contains operator and "High Value Customer" as the value
B. Use the contains operator and {!$GlobalConstant.False} as the value.
C. Use the equals operator and {!$GlobalConstant.True} as the value.
D. Use the equals operator and "High Value Customer" as the value.

Answer: C

Explanation:
Explanation
The equals operator is an operator that compares two values and returns true if they are equal or false if they are not equal; it can be used in decision elements in flow builder to check if two values match certain criteria.
The {!$GlobalConstant.True} value is a global constant value that represents true in flow builder; it can be used in decision elements in flow builder as one of the values being compared. Using equals operator and
{!$GlobalConstant.True} as value can help Cloud Kicks update screen flow so that if checkbox field High Value Customer is set true first screen is skipped by using equals operator compare High Value Customer field value with {!$GlobalConstant.True} value in decision element output connector conditions; if condition is met first screen is skipped else first screen is shown. Using equals operator "High Value Customer" as value contains operator {!$GlobalConstant.False} as value contains operator "High Value Customer" as value are not valid options for updating screen flow skip first screen if checkbox field High Value Customer is set true because they either use wrong values wrong operators compare checkbox field values. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_operators.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_decision.htm&type=5

NEW QUESTION # 171
Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.
Which 3 items should the administrator configure to provide appropriate access to the report?
Choose 3 answers

A. Field level security
B. Folder access
C. Custom report type.
D. Report subscription

Answer: A,B,C

Explanation:
Explanation
To provide appropriate access to a report that contains shoe records for all of the sales reps on their team, the administrator should configure three items:
A custom report type that includes the shoe object and its fields
A folder access that grants access to the sales manager and their team members to view and run reports in that folder A field level security that allows the sales manager and their team members to see all the fields on the shoe object Report subscription, while useful for scheduling and delivering reports, does not affect access to the report itself. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.reports_manage_folders.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_fls.htm&type=5

NEW QUESTION # 172
How should an administrator support this request?

A. Use process builder to capture the daily average on each opportunity.
B. Refresh weekly reporting snapshots for Closed Opportunities.
C. Add Formula Fields to track Stages on each Opportunity.
D. Run the Opportunity Stage Duration report.

Answer: D

NEW QUESTION # 173
An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?

A. Territory Management
B. Escalation Rules
C. Knowledge Management.
D. Omni-Channel

Answer: D

Explanation:
Explanation
To assign agent capacity and skill set, the administrator should enable Omni-Channel, which is a feature that allows agents to work on multiple cases or chats at once based on their availability and expertise.
Omni-Channel can route work items to agents based on their predefined capacity and skills, ensuring that they are working on the right tasks at the right time. Knowledge Management, Escalation Rules, and Territory Management are not related to agent capacity and skill set.
References:https://help.salesforce.com/s/articleView?id=sf.omnichannel_overview.htm&type=5

NEW QUESTION # 174
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